Policy For Sellers

This policy is part of our Terms and Conditions, when you open a Store in Go4Ethnic and create your listings for sale, with the intent of reaching out to prospective Buyers worldwide on Go4Ethnic, you will be referred as a Seller or Store Owner, which shall mean any natural or legal person accessing or using the services provided on the Go4Ethnic Website to offer for sale or advertise the sale of products and services, and who is competent to enter into binding contracts, as per the provisions of the Indian Contract Act, 1872; and in the case of an entity, the individual acting on its behalf, and who is authorised to act on behalf of the entity and bind the entity to these Terms.

By registering yourself as a Seller on the platform, you are agree to this policy and our Terms and Conditions, please take some time to read on to find out more about the rights expected of you, as a Seller. Your use of the Website is solely governed by these Terms and other policies on the Website, and any modifications or amendments made thereto by the Company from time to time, at its sole discretion. Using any of the services provided on the Website to sell or advertise the sale of any product or service of the Seller ("Service") shall be deemed to signify the Seller's unequivocal acceptance of these Terms, and the Seller expressly agrees to be bound by the same.

All items advertised and/or listed on the Website and the contents therein advertised and listed by Users are referred as Seller in the website per this document. These Terms form an electronic contract that establishes legally binding terms that the Seller must accept to use the Service provided through the Website. These Terms include by reference any other terms disclosed and agreed to by the Seller in the event the Seller purchases or accepts additional features, products or services in addition to the Service, including but not limited to terms governing features, billing, free trials, discounts, promotions, preferential positioning, etc.

1. REGISTRATION OF THE SELLER

A. Eligibility

The Seller represents and warrants that he/she is competent and eligible to enter into legally binding agreements and that he/she has the requisite authority to bind himself/herself to these Terms, as determined solely by the provisions of the Indian Contract Act, 1872 and any amendments thereto. The Seller may not use the Website if he/she is not competent to contract under the Indian Contract Act, 1872, or is disqualified from doing so by any other applicable law, rule, regulation or judicial verdict currently in force. In the event of the Seller being an entity, the individual acting on the entity's behalf represents and warrants that he/she is authorised to act on behalf of the entity and bind the entity to these Terms, and also that the entity is in compliance with any and all rules, regulation and statues applicable to it, and that it has all requisite permissions and licenses required for its operations.

B. Creating an Account

A seller can approach the Company via 'contact us' form available on the website OR the Go4Ethnic approaches the seller for selling their products and services on the website. Our representatives shall subsequently get in touch and organize visits/meetings/calls to conduct due diligence and setup handshakes for setting up seller showcase, synching accurate inventory and coordination with the logistics partner. During the entire flow stated above the seller shall provide true, correct and duly authorized data / information which shall not be misleading, fraudulent, false, unauthorized and otherwise illegal. The Company has the right to suspend / terminate the Seller Registration and use of the Website by the seller if the Company discovers or it is brought to the Company's notice that the aforesaid data is misleading or does not comply with the User Agreement and the rules and policies made thereunder and in such case the seller shall also be liable for all the liabilities, risks, damages and consequences that may arise. A User who wishes to sell items on the Website shall register with Go4Ethnic by providing all the requisite information/ data on the Go4Ethnic Seller Registration page including details of the seller's Valid Bank Account.

The Seller shall not (whether on-line or otherwise) describe itself as agent or representative of Go4Ethnic; make any representations to Buyer or any third party or to give any warranties which may require us, to undertake to or be liable for, whether directly or indirectly, any obligation and/or responsibility to Customer or any third party.

2. KNOW YOUR CUSTOMER (KYC) DOCUMENTATION

The Company may seek Know Your Customer (KYC) Documents from you at the time of Registration and/or at any time thereafter and/or from time to time as may be required for compliance with the provisions of the User Agreement and the rules and polices made thereunder as well as compliance with applicable laws, further usage of the Website shall be subject to your submission of KYC Documents. The Company has the right to reject any one or more of the KYC Documents submitted by you and may ask for other documents or further information. You shall duly intimate the Company of its change of ownership or legal status or its cessation of business.

KYC DOCUMENTS DEFINED

'KYC Documents' shall mean for the purpose of this agreement such information or documents as may be specified by the Company from time to time which clearly and unambiguously verifies the details, including the your Bank Account provided by you at the time of registration or at any subsequent date.

3. ACCOUNT SECURITY

The Seller is responsible for maintaining the confidentiality of the Seller's username and password, assigned to the Seller during the registration process, and the Seller is solely responsible for all activities that occur under the Seller's username and password, including but not limited to listing / delisting of products and services, modifications to prices listed for said products / services and communication with users of the Website. The Seller agrees to immediately notify the Company of any disclosure or unauthorized use of the Seller's username or password, or any other breach of security with respect to the Seller's account, and also to ensure that the Seller logs out from the account at the end of each session.

4. USAGE CHARGES

The Company shall levy fees for providing Service in the form of making available an online technical platform to list and Sell your Products and Services to the Buyers of Go4Ethnic. The Seller shall pay a fee for using the platform by of a pre-agreed commission for each sale that happens in Go4Ethnic. The Seller will be provided with an invoice reflecting the total commission charges incurred by you on a monthly basis. If the Seller avails of any of any additional Services provided by the Company, the Seller will be liable to pay such additional fees, charges in respect of the Services availed. .Go4Ethnic shall, and the Seller hereby authorize Go4Ethnic to, make the payment of the Seller Proceeds to the Seller after deducting Go4Ethnic's Commission, Logistic Service Provider Fees, Payment Collection Fees and any other applicable fees. You are responsible for paying all charges/ fees associated with the use of the Website and shall be liable to pay any and all applicable taxes, charges, cesses etc. which may be levied. In case of any non- payment, the Company reserves the right to issue a warning or temporarily/ indefinitely suspend or terminate your membership with the Website and disallow access to the Website. The Company also reserves the right to take any legal action against you in case of any non- payment of charges/fees to the Company. The Company shall have the right to amend the Commission percentage applicable to any Product and/or add or introduce any new fee or changes and/or the Payout cycle with a 24 hr prior notice by the way of email and/or notification of the same on the Seller Panel to the Seller. The Company may introduce new Services and modify some or all of the existing Services offered on the Website. Any such changes shall be effective from the time that the Company posts the same on the Website. If the Seller does not remit the appropriate charges to the Company, the Company will deduct such charges from the Purchase Price to be remitted to the Seller. The Company shall issue the invoice after such deduction and remittance. Unless otherwise provided, the charges are payable by the Seller irrespective of any chargeback, refund or non-fulfilment of the Transaction.

We also reserve the right to refuse to make payments in respect of Orders from Buyers with a prior history of non-payments, questionable charges and any litigation arisen from similar services provided by Go4Ethnic to the Buyers before and Go4Ethnic shall notify the Seller accordingly. The Company reserves the right to set minimum and maximum transaction limits on the Website as it may determine for the safety of its Users.

5. CHARGES APPLICABLE TO SELLER

The Company shall charge Commission at 25% on the final Product Price displayed on the Company Website. This Commission excludes Logistic Service Provider Fee, Payment Collection Fee, Service Tax on the Company commission and any other fees and applicable taxes (as applicable), for all the orders for purchase of Products by the Buyer and received by the Seller through website. The Company will issue necessary invoice(s) to the Seller for the aforesaid fee and charges.

6. CLEAN SALE

You represent and confirm that you shall be the sole and exclusive legal owner of all items of any description that you propose to offer for sale on the Go4Ethnic Website. You shall have absolute right free of any encumbrance, lien, hypothecation, mortgage, charge, and adequate title and authority to deal in and offer for sale such items as may be listed by you on the Website. If it comes to your knowledge that any Transaction or attempted Transaction relating to any item listed on the Website is violative of this clause or this User Agreement or applicable laws, you shall take all steps to inform the Company of the same forthwith. You agree and confirmthat the Products shall, at all times, be marketed and/or distributed as the Item(s) marketed / sold by you and you shall take all necessary steps and/or precautions to ensure that the Item(s) are not mistaken or misrepresented as being associated with, being sold by, marketed by or being offered for sale by Go4Ethnic. The Company shall be entitled to require and you will add to its Site such disclaimers, warranties and indemnities as Go4Ethnic may require from time to time in this regard.

7. LISTINGS

Please take the following considerations while adding your listings.

  • You shall only list Products and Services that broadly fall into categories listed on Go4Ethnic Website.
  • You represent and confirm that you shall be the sole and exclusive legal owner of all items of any description that you propose to offer for sale on the Website. You shall have absolute right free of any encumbrance, lien, hypothecation, mortgage, charge, and adequate title and authority to deal in and offer for sale such items as may be listed by you on the Website.
  • You agree not to list and propose to sell any item on the Website that is noted in the list of Restricted Items in Annexure 1 hereto. Go4Ethnic will be required to remove a listing only upon it being reported to be prohibited or restricted (Annexure 1) or violative of applicable law or User Agreement

The Company is not deemed to have any knowledge of such prohibitive, restricted or violative listing until it has been reported either by users or law enforcement authorities. Upon receiving such reporting the Company will take best efforts to remove such listing at its sole discretion (but will not be liable to do so), within7 days of receiving such reporting.

8. APPROPRIATE DESCRIPTION IN LISTING

You shall be responsible for providing information relating to the items offered to be sold by you on the Website. You undertake that all such information at all times shall be accurate and complete in all respects. The listing description of the item must not be misleading in any manner whatsoever and must describe the actual condition of the item. You shall not exaggerate or over emphasize the attributes of any items you propose to sell on the Website so as to mislead other Users in any manner. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the buyer. You agree not to use misleading titles for listing and not provide misleading or inadequate information about the location of any listed item. If for any reason you are unable to deliver to any specific location, destination or country, you must clearly mention the same on the listing. You shall not use unrelated keywords, or brand names (even if such use does not lead to any intellectual property right violation), or text unrelated to the item on offer for sale in your listing.

CATALOG: You shall not provide any information such as a catalog of your items in your listing or on the items or packaging thereof which will enable a buyer to contact you outside the Website to buy such item directly from you instead of buying it from the listing on the Website. You shall not solicit Users to send you payments by any method not approved or provided for on the Website by the Go4Ethnic.

IMAGES: Any image used in the listing must be of the actual item proposed to be sold on the listing and shall not copy images from other listings available on the Website. You cannot disclaim any liability including liability with respect to authenticity, merchantability of items that you offer to sell on the Website

NO ENDORSEMENT: You shall not endorse any item other than that being listed by you anywhere in the Website. You agree not to provide any description in any listing made by you in any manner that suggests you are in any way connected to, or are representing or selling on behalf of a manufacturer or producer of the item unless you are the manufacturer or producer, or you have obtained a written permission or entered into an agreement with such manufacturer or producer under which you are entitled to represent as such.

NO PROMOTION: Any free or bonus item promised in a listing for promotional purposes must be delivered together with the main item being offered through the listing. All provisions of the User Agreement including the rules and policies made there under that apply to the main item will apply mutatis mutandis to the free or bonus item as well to the extent it may be applicable.

CATEGORIES OF ITEMS: Go4Ethnic provides multiple categories on their Website, hence, the User must take adequate care to list items in the appropriate category. Failure to do so may result is cancellation of the listing.

NO DISCLAIMER IN LISTINGS: No listing (except for Request based Orders) can contain a disclaimer that suggests that a Sale or Order will be confirmed only if the item is available with the Seller who is listing the item. You agree that you shall not list an item if you are not in a position to deliver it immediately. All listed items must be kept in stock for successful fulfilment of sales. If for a valid reason, the stock could not be replenished, the item has to be kept in the 'Inactive' status and this item is again listed as 'Active' as soon as the stocks are replenished. You shall not make any listing in the nature of 'wanted advertisements' that do not offer to sell an item but invites Users to make an offer to you for sale of any item.

Under no circumstances will you attempt to divert any user through your listing to any other webpage or provide them any information in order to conduct any transaction outside of the Website. At the time of listing, you shall choose the modes of payment including Cash On Delivery, Online Payment or both, which are acceptable to you. The Buyer will have the option to pay the Purchase Price only by the modes of payment selected by you for your Store.

9. SINGLE LISTING

You may only make one listing for each single item that is offered for sale by you on the Website. If you propose to sell more than one identical item you will make a separate listing for each of them and if all listings result in successful sale you must be in a position to fulfil all such Orders. All listed items must be listed in an appropriate category on the Website. Failure to do so may result in cancellation of listing. Each listing must contain only one specific item for sale and no choices whatsoever (such as colour, size etc.) shall be provided to the Buyer. You will also not make any offer, either online or offline, or by making another listing on a different website, to sell an item once you have made a listing with respect to such an item on the Website. You will not make a listing on the Website with respect to an item which is subject to an existing online or offline offer which can be validly accepted, including listing on the Website or other websites. In no circumstances will you attempt to divert any User through your listing to any other webpage or provide him any information in order to conduct any transaction outside of the Website.

10. ENDING OF LISTING

You understand and agree that the Company at its sole discretion may end any listing at any point of time without any notice in case where any listing does not result in a successful transaction within 30 days of listing or it attracts significant negative comments. However, the Company may choose not to remove any such listing and extend the period of listing for such time as it thinks fit. A listing will naturally end if it results in a confirmed Transaction.

11. BUYER SATISFACTION

The Seller hereby accepts the obligation to ensure high level of buyer satisfaction. You shall provide a reasonable level of customer support to your Buyers. Such support shall include appropriate notice to Buyers of means of contacting Seller in the event the purchaser has questions regarding the availability, nature or quality of the products or services that Seller offers for sale and procedures for resolving disputes.

If Go4Ethnic determines in good faith that Seller's failure to comply with this provision in causing an unacceptable burden on its customer support facilities, Go4Ethnic may suspend or terminate this Agreement as per provisions provided in this agreement.
If you receive more than 10% negative reviews or feedback from Users who have bought items listed by you, you will be considered to have failed to comply with this obligation.

In such case, the Company may at its sole discretion will:

  1. Cancel your listing
  2. place limits on availability of Services and facilities,
  3. suspend your account,
  4. demand a security deposit for future listings or continue your listings,
  5. impose higher fees
  6. additional charges for permitting you to continue using the Website for listing and selling items

You may communicate with a Buyer after a confirmed sale has taken place and directly resolve any complaint or dispute that such Buyer may have.
The returns policy, offering refund / replacement of the Item if the Buyer is dissatisfied with the Item, for any reason whatsoever, will depend on the policies set by Go4Ethnic. All Proof of Fulfilment of Products shall be maintained by the Sellerfor a period of at least one year from the date of such fulfilment.

12. FULFILMENT OF ORDER FROM THE BUYER

You shall duly fulfil all Buyer(s) Orders in accordance with the instructions of the Buyer. You will not acknowledge an Order as "Delivered/Fulfilled" until after the item(s) has been duly Shipped or the Order is completed/ executed. You agree to deliver all Item(s) to the buyers and/or complete/ execute all orders as expeditiously as possible and without any delay. You will not offer "backordered" or out-of-stock products for sale
You may carry out all verifications for the Buyer as may be required on an independent basis without any liability on Go4Ethnic. You agree to take on the risk associated with the transaction with respect to any losses incurred due to the buyer repudiation, revocation etc. In the event of any Buyer complaining of any deficiency in Service, The Seller shall take such measures as may be required to rectify the same.
In case of any dispute, You shall provide the Company/Bank/Payment gateway partners forthwith upon request from time to time, the original copy/copies of proof of transactions, invoices or other records pertaining to any order placed by the buyers on the Website. The Company and/or Bank and/or the Reserve Bank of India shall be entitled to inspect the records and other data including those relating to the orders placed on the Website at any time whatsoever and with prior written notice of at least 3 days. This clause shall survive termination of this Agreement.

13. REFUSAL TO SELL

Once any User confirms a purchase in response to a listing made by you by making requisite payment through Payment on Billing, the sale is considered complete and all property and title in the listed item passes on to the buyer. You cannot refuse to sell the item, or refuse to accept payment or fail to deliver the item after the payment has been successfully made and the Transaction is confirmed. In case of sale of item wherein the buyer has opted for Payment on Delivery as a payment method, the sale is considered complete and all property and title in the listed item passes on to the buyer only after payment of the Transaction Price and upon Delivery.

14. PRICING

The price of the item proposed to be purchased shall include if applicable, the shipping charges, insurance charges and all other taxes, duties, costs, charges and expenses in respect thereof., The shipping and handling charges included in the delivery charges of the item must be reasonable and cannot be disproportionate to the cost of the item or significantly above actual cost.

Seller's base price and all other charges mentioned above shall be charged to the buyer in normal circumstances. If the buyer makes payment in any currency other than Indian Rupees, the cost of conversion/ exchange rate shall be borne by the buyer

15. INVOICING, SHIPPING & PRODUCT LIABILITIES

Please note that we are an online marketplace platform and provide marketplace services to you. We help Buyers and Sellers connect whereby as Sellers you are selling to customers via our platform and we are charging commission for services associated with it. Therefore invoicing and shipping to customer is your responsibility. Also any taxation related to sale of your products like VAT, CST etc is your responsibility. Also liabilities arising from the use, consumption and/or interaction with your products is solely yours and Go4Ethnic.com will not be responsible for any loss or damage due to your products.

16. PAYMENTS

You shall bear and be responsible for the payment of all sales, octroi, customs and/or other relevant taxes (including any applicable withholding taxes) due upon the sale of the Products/Items related to the Buyer Orders received through you. Also any taxation related to sale of your products like VAT, CST, Service Charge etc will also be your responsibility.
You hereby authorises Go4Ethnic to appropriate current balance amounts with the Company to the extent of the aforesaid uncollectible amounts and any other moneys due to us by you in terms of this Agreement in respect of a Customer Charge without any demur, protest, dispute or delay. If there is insufficient funds available therein; you shall on receipt of the e-mail from the Company and/ or claim from Go4Ethnic undertakes forthwith without any demur, protest, dispute or delay, to pay us, the amount of the dispute / refund to the extent to which such funds proves inadequate. Without prejudice to any other rights and remedies, in the event that the Seller does not make any payment to Go4Ethnic by its due date or on demand as required under this Agreement, the Company shall be entitled to charge an interest on such overdue amount from the due date of demand (as the case may be) until the date of payment in full, at the rate of 12% per month.

Without prejudice to the aforesaid provisions, the following payments shall be deemed to be uncollectible:

  • Any payments involving the alleged forgery of the Customer's Card Number and PIN, or that of the Card Number, Card Expiry date, Customer Name, Transaction amount, etc. of whatsoever nature. In such an event, Go4Ethnic, the Facility Providers and the Acquiring Banks shall not be required to check the veracity of any alleged fraud and shall be entitled to rely upon the allegation made by the Customer.
  • Any payment, which the Customer refuses to honour or demands a refund of because the Product/services purchased from the Seller, was not as they were promised or were defective, deficient, incomplete and/or unsatisfactory for any reason whatsoever.
  • Any charge/debit, which is a suspect charge.
  • Any charge/debit made on a card other than a Valid Card
  • Any charge/debit for merchandise or services in an amount in excess of the Price.
  • Any charge/debit for undelivered merchandise or services.
  • Any charge / debit arising out of any alleged hacking, breach of security or encryption (if any) that may be utilised by Go4Ethnic, the facility providers and the Acquiring Banks from time to time. (PLEASE EXPLAIN THIS CLAUSE)

You agree that payment made in respect of any Order, which proves to be uncollectible from the Customer and/or in respect of which the Issuing Bank raises a claim on Go4Ethnic or the Facility Providers or the Acquiring Banks, shall be your financial responsibility and it shall be payable entirely by you to Go4Ethnic, Facility Providers or Acquiring Banks, as the case may be. You agree to the non-payment of such Order or the charging back of such uncollectible charge as the case may be without any demur or protest, dispute or delay by Go4Ethnic. You further agrees, confirms, undertakes and guarantees that the non-payment of such order or the charging back of such uncollectible charge as the case may be, shall be the personal responsibility / liability of all the promoters and directors in their individual capacity in the event the Seller is a Limited Company Prices to be charged by shall be uniform to all Buyers. In case of any difference in prices due to shipping or any other charges, the same shall be made explicit to the Buyer. If the Buyer makes payment in any currency other than Indian Rupees, the cost of conversion/ exchange rate shall be borne by the Buyer..

17. METHOD OF PAYMENT

At the time of listing, of the various modes of payment provided by the Company on the Website, you shall also choose the modes of payment which are acceptable to you and the buyer will have the option to pay the Transaction Price only by the modes of payment selected by you. If you fail to choose your preferred modes of payment, the Buyer will have the option to pay the Transaction Price by any mode of payment provided on the Website.

18. NON PAYMENT

The Go4Ethnic reserves the right to issue a warning, temporarily /indefinitely suspend or terminate your membership of the Website and refuse to provide you with access to the Website in case of non-payment or any other fees payable by you to the Go4Ethnic whether for Logistics services or otherwise. The Go4Ethnic also reserves the right to take legal action in case of such non-payment.

19. PAYMENT CONFIRMATION

Online payment: Subject to the modes of payment chosen by the Seller, in case of payment by Payment on Billing, upon successful receipt of the Transaction Price by the Go4Ethnic from the Buyer within 3 days of booking the Transaction and completion of verification of payment, the Go4Ethnic shall notify the buyer and the seller that the Transaction Price has been received.

Cash on Delivery: In case of payment by Cash on Delivery, the Company shall notify the buyer and seller that the buyer has committed to pay the Transaction Price by Cash on Delivery.

20. RULES FOR DISPATCH

The seller is required to Dispatch the items for every Transaction to the Buyer within 2 days from the Payment Confirmation or within such timelines as may be agreed upon between the buyer and seller through the Website to ensure that the items are delivered within timely manner. You should Dispatch the item only after receiving the Payment Confirmation from the the Company
You must use reputed postal/ courier service provider with good track record which provide tracking facility for shipped items. You shall Dispatch the items using only a delivery channel which provides appropriate 'proof of dispatch' & 'proof of delivery' documentation. Such proof of dispatch and proof of delivery documentation (PODs) relating to the Dispatch and Delivery should be maintained by you for period of 12 months from the date of the Dispatch. The PODs should be furnished to the Go4Ethnic on demand within the timeframe as notified from time to time.

You agree that the Dispatch Details shall be true, correct and duly authorized and shall not be misleading, fraudulent, false, unauthorized or otherwise illegal and shall not contain any misrepresentation of facts. You shall send an invoice addressed to the Buyer for the Transaction Price together with the item at the time of Dispatch.
If the Seller fails to provide the Dispatch Details as prescribed below, in addition to the cancellation of the transaction, such failure may lead to suspension and/or termination of Seller's Registration and/or any consequent actions as specified in the User Agreement. Seller is required to ensure quality packing and labelling within 2 days of payment receipt from user. Seller is required to ensure accurate pickup within 1 day of packing completion.

21. DISPATCH DETAILS

The seller shall coordinate with the logistics partner, execute dispatch and ensure that the Dispatch Details are provided on the Go4Ethnic Website within 3 days from the Payment Confirmation. If the Seller fails to enter the Dispatch Details in the Website within such prescribed time, the Company may in its sole discretion cancel the Transaction and refund the Transaction Price (if paid) to the Buyer.
In case of Delivery outside India (International shipments where only electronic payment shall be acceptable), the Dispatch Details have to be entered in the website within 5 days of Payment Confirmation.
In case of Transactions wherein the buyer has opted for Payment on Delivery (Cash on Delivery) payment method or the seller has availed of the 'courier' services of Go4Ethnic Logistic Partners, the Logistics Partner would collect the item to be shipped from the Seller and the Company would be responsible for providing the Dispatch Details on the Website.

If the seller has opted for the 'courier' services of Go4Ethnic Logistic Partner, the Seller will be bound by the terms of the Go4Ethnic Shipping Policy and the Logistics Partner and/or the Company shall be responsible for abiding by the terms and obligations of this provision including but limited to providing the Dispatch Details.

22. DELIVERY

  • The Seller will arrange and be responsible for the delivery of the Products to or at the Delivery Address of the Buyer during the Buyer's usual business hours. TIMING OF DELIVERY AND/OR PERFORMANCE OF THIS ORDER IS OF THE ESSENCE.
  • The time within which the Seller or the Company (if the seller is availing Go4Ethnic Logistic Partner services) is required to ensure Delivery of the items to the Buyer shall be calculated from the time the Seller enters the Dispatch Details on the Website i.e. within 10 days from entering the Dispatch Details for delivery within India and within 21 days from entering the Dispatch Details for delivery outside India (International Orders) or such other timeline as may have been agreed upon between the Buyer and Seller on the Website.
  • In case of Payment on Delivery (Cash on Delivery) Transactions, the Logistics Partner will Deliver the items and collect the Transaction Price and other charges (if any) within the stipulated time. It is the sole responsibility of the Seller to ensure that the goods shipped are received by the buyer are in good condition and not damaged for any reason whatsoever, irrespective of whether the delivery is made by the Seller (Self-Ship Model) or the Seller has availed the services of Go4Ethnic Logistic Partners.
  • Seller shall ensure proper packaging of the Products to reach their destination in an undamaged condition. Seller shall pack, label, and prepare the Products for shipment in a manner so as to prevent its damage, contamination, and deterioration and so as to comply with applicable laws and regulations. Seller will inspect the equipment of the carrier transporting the Products for safety hazards, and carrier's compliance with applicable laws and regulations.
  • If there are Unshipped portions of an Order (referred to as "Partial Order"), the Company/ Seller will contact the buyer and inform the buyer of the same. In this case, the buyer can decide if he/she wants to avail the store credit, gift card or wants to have refund of the unshipped items.

23. CHARGEBACK

A chargeback occurs when the card-holder disputes a charge on his credit / debit card statement with his card-Issuing Bank. Go4Ethnic shall intimate the Seller about any chargeback immediately upon receiving the intimation from the Bank/concerned authorities. It is agreed by you that the supporting documents in respect of a customer chargeback including but not limited to proof of delivery of goods/services will be provided by the Seller to Go4Ethnic within 2 days of intimation of such chargeback received from Go4Ethnic or within the time line as provided by the bank/concerned authorities whichever is earlier. In case of non submission of the above said supporting documents within the timelines prescribed as above, the amount in respect of such chargeback shall be debited from the your account and no claim shall be entertained in this respect. If required, you shall share this information directly with the bank.

In case of prior history of chargebacks and other disputes raised by customer against you, Go4Ethnic reserves the right to collect bank guarantee from you to the amount as it deems necessary, to ensure continuance of its services to you. In case the Seller fails to provide the bank guarantee within defined time limit as communicated by Go4Ethnic beforehand, the Company reserves the right to terminate its services to the Seller. Without prejudice to rights mentioned anywhere else in this agreement Go4Ethnic at all times will also be entitled to retain an amount equal aggregate of value of chargebacks intimated by bank and amount calculated to cover potential chargebacks likely based on past actual trend from the amount payable to you. Such withheld amount will be released when chargeback is settled in favour of you by the bank. In case the total transaction value in a month exceeds the Bank Guarantee value, Go4Ethnic can retain aggregate value of all chargeback above Bank Guarantee value however such amount will be released once bank settles the chargeback in your favour.

On receiving Chargeback complaint from the card-holder, the card Issuing Bank credits the card holder and recovers the amount from the Company. The Company is entitled to deduct such amount from any amount payable to the Seller by the Company. If no such amount is payable the Company may demand such amount to be paid forthwith by the Seller. The Seller will be notified of the recovery, if any, through an email and may receive an acknowledgement of payment if requested. If the payment gateway facility provider, bank or the service providers of the Company charge the Company with any penalty or fee or charge for such chargeback in respect of the Transaction which the Company is required to pay, the Seller will be liable to pay such penalty or fee to the Company, and the same may be recovered in the manner aforesaid.

24. PENALTIES VERIFICATION AND REFUND TO BUYERS:

The Seller authorizes the Company to perform certain checks before remitting the Transaction Price to Seller's Bank Account to ensure the safety of the Transaction, Website and to mitigate any payment risks. As part of performing such checks, the Company will also have the right to hold the remittance to the Seller's Valid Bank Account and require Seller to furnish certain documents for verification purposes. The Company also reserves the right to refund the Transaction Price back to the Buyer which the Company has withheld or continue holding the periodic payments (including all future payments) in any of the following conditions:

  • If the Seller does not provide the requisite verification documents within the prescribed time frame communicated by the Company or as provided in the rules and policies of the Website; or
  • If the verification documents submitted are invalid, tampered or forged; or
  • If the verification documents suggest that the Dispatch has been done to an address which is different from the shipping address provided by the Buyer; or
  • If the Seller has not Dispatched the items using a recognized dispatch channel but used any other means; or
  • If Seller has provided incorrect or invalid Dispatch Details or has not Delivered the item to Buyer; or
  • If the Seller has listed an Item which violates the User Agreement or the rules and polices made thereunder; or
  • If the Seller has Dispatched an item different from the description mentioned on the Transaction, or
  • The Company is instructed by any law enforcement agency or government or statutory authority to deny or decline or withhold such remittance.

In all the above cases the Company will not be held liable for any loss incurred by the Seller arising out of such refund. In the case that due to one or more of the above mentioned events is found to have genuinely transpired and the sale is cancelled and the buyer is refunded and the fault is found to rest with the seller, in such a case Go4Ethnic shall be entitled to recover from the seller, incurred processing costs and charges.

25. UNFAIR CONSUMER PRACTICE

You will not engage in any unfair consumer practice or any such practices that are forbidden under applicable laws, including but not restricted to the Consumer Protection Act, 1986 and any amendments thereto at any point in time.

26. PUBLIC POLICY

You shall ensure that the Products/Items are at all times in compliance with applicable law and regulations and in accordance with public policy, including, without limitation, compliance with all applicable licensing regulations, customs, octroi, sales tax, stamp duty, income-taxes and other taxes and other censorship regulations. The Seller understands and agrees to comply with Go4Ethnic Shipping Policy, Return and Refund Policy, Warranties and Indemnities as we may require from time to time.

In the event of Go4Ethnic finding that there is any breach in this regard, the Company shall assess the effect of such. If, in the opinion of the Company it is unable to continue with the relationship under this Agreement, the Company may, forthwith, terminate this Agreement. In the event of such a breach in the view of the Company being rectifiable, we may require the Seller to change the content of its Store and you shall accordingly modify the content thereof within such period as Go4Ethnic may stipulate.

27. NO INFRINGEMENT OF INTELLECTUAL PROPERTY OF COMPANY AND THIRD PARTIES

You must ensure that the listed items do not infringe upon the intellectual property, trade mark, copyright, trade secret or other proprietary rights or rights of publicity or privacy rights of any third party. Listings may only include content generated by you in the form of text descriptions, graphics and pictures, graphical images such as Store Logo, Store Banner and Item Images that describe your item for sale. You agree that use of logos or trademark owned by a third party producer or manufacturer can lead to infringement of intellectual property rights of such third party.
You will be solely responsible for listing and use of such trademark or intellectual property on the Website, and will hold the Website and the Company indemnified and harmless against any claim by third parties that may arise in respect of such use. You agree that under no circumstances would you use brand names or trademarks not owned by you unless the item that you are listing on the Website carries the brand name or trademark of its original manufacturer or producer.
You further agree not to use any intellectual properties of the Website or the Company including its trademarks, brand name in any manner whatsoever. You will not represent to any User or third party, in any manner, that you are affiliated or associated with the Website or the Company beyond the capacity of being a 'seller' or that you have any right to represent the Website or the Company.

28. TERM & TERMINATION

In case of any breach or violation or suspected breach or violation of any of the provisions of this policy or the User Agreement, The Company may suspend and/or terminate the Seller Registration or may put the remittances on hold with respect to such Seller. The Company may reinstate or activate seller's Registration or remit the Transaction Price to seller subject to the Seller providing such information, data, documents and undergoing such verification as may be desired by the Company and as provided in the User Agreement or the rules and policies made thereunder. Seller's Registration is subject to the seller remaining an active User of the Website.
Upon identifying or being notified by any person or by law enforcement agency that Seller has violated any law in the performance of the Transaction, the Company may immediately suspend seller's Registration, notify law enforcement or any other authority including banks for appropriate action or act in any other way to cooperate with authorities or protect its interests.
These Terms will remain in full force and effect while the Seller avails of the service and/or is in possession of an active account. The Seller is aware that the Company may terminate or suspend the Seller's account at any time, without cause or notice, if the Company believes that the Seller has breached the terms, or for any other reason, in its sole discretion, whether or not such action is instigated by complaints from the users of the website.
The Company reserves the right to issue a warning, temporarily /indefinitely suspend or terminate your membership of the Website and refuse to provide you with access to the Website in case of non-payment of Usage Charges or any other fees payable by you to the Company. We also reserve the right to take legal action in case of such non-payment. Either Party may at its discretion terminate this Agreement if the non-terminating Party is subject to any action or proceedings, whether administrative or judicial in respect of insolvency, winding up, dissolution or bankruptcy.
The Seller is further aware and expressly agrees that even after the Seller's account is terminated for any reason, these terms shall survive such termination, and continue to operate in full force and effect, except for any terms that by their nature expire or are fully satisfied.

29. REMITTANCES TO THE SELLER

Seller agrees that the Transaction Price paid by a Buyer will be remitted to Seller's Bank Account contingent upon the following events:

  • Buyer confirming the Delivery of items in the Transaction, or
  • Buyer not taking any action on the Website to confirm Delivery or non- receipt of item within [7] days of expiry of the prescribed Delivery time despite the confirmation of Dispatch of item by Seller to the Buyer, or
  • Buyer does not raise a refund claim within [7] days of expiry of the prescribed Delivery time or if such claim has been raised by the Buyer, the same is rejected by the Company on account of any breach of the User Agreement and the rules and polices made thereunder and/or applicable law, or

All remittances to Sellers in respect of Payment on Delivery Transactions (Cash on Delivery) shall be made through online bank transfer to Seller's Bank Account. In cases where the Payment on Delivery option is selected, remittance of the Transaction Price paid by the Buyer will be made within [21] days of Delivery and only after the payments received from the Logistics Partner are reconciled with the Website/ Company.

Remittances to the Seller would be in accordance with the provisions contained herein and applicable laws in India, particularly the directions issued by the Reserve Bank of India from time to time for opening and operation of accounts and settlement of payments for electronic payment transactions. You authorise the Company to perform certain checks before remitting the Purchase Price to your Bank Account to ensure the safety of the Transaction, Website and to mitigate any payment risks. As part of performing such checks, we will also have the right to hold the remittance to the Seller's Valid Bank Account and require Seller to furnish certain documents for verification purposes. The Company also reserves the right to refund the Purchase Price back to the Buyer which Go4Ethnic has withheld or continue holding the periodic payments (including all future payments) in any of the following conditions:

  • If the Seller does not provide the requisite verification documents within the prescribed time frame communicated by the Company or as provided in the rules and policies of the Website; or
  • If the verification documents submitted are invalid, tampered or forged; or
  • If the verification documents suggest that the Dispatch has been done to an address which is different from the shipping address provided by the Buyer; or
  • If the Seller has not Dispatched the items using a recognised dispatch channel but used any other means; or
  • If Seller has provided incorrect or invalid Dispatch Details or has not Delivered the item to Buyer; or
  • If the Seller has listed an Item which violates the Terms of Use or the rules and polices made thereunder; or
  • If the Seller has Dispatched an item different from the description mentioned on the Transaction, or
  • The Company is instructed by any law enforcement agency or government or statutory authority to deny or decline or withhold such remittance.

In all the above cases the Company will not be held liable for any loss incurred by the Seller arising out of such refund.

Typical timeframes (1 day = 24 hours) and conditions leading up to remittance to the seller are hereby agreed to be -

  • Buyer's payment reaching the Company account
  • Logistics partner delivering to buyers within – 7/21 day to deliver (National/International)
  • Buyer not raising any objection/claim within the – 7 day return period policy
  • A 30 day remittance processing time.

30.INSURANCE

In connection with the Order, Seller, at its own cost and expense, shall obtain and maintain in force during the term of this Order, the following insurance coverage: A policy of workers' compensation insurance, in amounts required by law, covering all officers and employees of Seller who are in any way engaged in or connected with the Order and employer's liability insurance. Seller shall require its agents, sub-suppliers and subcontractors, who are in any way engaged in or connected with the Orders to maintain the same insurance as required herein of Seller; a policy of commercial general liability insurance with broad form property damage endorsement, personal injury and products completed operations coverage, affording protection with respect to personal injury, death a policy of comprehensive automobile liability insurance covering the operation of all motor vehicles used by Seller or its agents in connection with this Order

31. ROLE OF THE COMPANY & WEBSITE

The Seller acknowledges and agrees that the Company merely provides a platform for the Seller to list products / services for sale to the users of the Website, and collects amounts on behalf of the Seller arising out of the sale of such products / services, and the Seller does hereby expressly agree to the same and hereby authorises the Company to retain such amounts from sales proceeds generated from the sale of the Seller's products and services listed on the Website.
The Seller acknowledges and agrees that the Company is merely an intermediary for purposes of processing payments, refunds and adjustments for the Seller's transactions, receiving and holding sales proceeds on the Seller's behalf, remitting such proceeds to the Seller's bank account. Go4Ethnic shall, and the Seller hereby authorize Go4Ethnic to, make the payment of the Seller Proceeds to the Seller after deducting Go4Ethnic's Commission, Logistic Service Provider Fees, Payment Collection Fees and any other applicable fees.
The Seller shall be solely responsible for payment of any and all taxes on the products or services offered by him/her on the Website, including but not limited to, Sales Tax, VAT and all applicable taxes. The Seller shall also be responsible for and agrees to bear, any additional cost associated with successful execution of orders placed on the Website, including but not limited to, packaging, transportation, shipping and handling, gift wrapping (if offered).
The Seller expressly consents to allowing the Company to retain amounts paid by its users towards products / services purchased from the Seller for a period of 21 days from the date of payment by the user, to account for any possible claim for a refund by such user and further consents to the Company adjusting such claimed amounts against amounts payable to the Seller arising from different transactions on the Website, in the event that consideration for the transaction in question has already been paid to the Seller.

32. INTERACTION WITH BUYERS/ USERS

The Seller agrees and acknowledges that the Seller is solely responsible for any and all interactions with users of the Website. The Seller understands that the Company does not conduct any criminal background checks or screenings on any of its users or Sellers. The Seller is further aware that the Company also does not attempt to verify or validate the information provided by its users. The Company makes no representations or warranties as to the conduct of its users, or their interactions with the Seller. The Seller is solely responsible for any and all interactions with users of the Website, and the Seller expressly agrees and acknowledges that the Company will not be liable for the same in any manner whatsoever.

33. NOTIFICATIONS

As a Seller of Go4Ethnic you will receive few notifications from us via Email and Mobile. These notifications will be sent to your registered email address & mobile number to keep you updated about your account information, inventory stock and different status of your orders. We have listed below the instances when you will be notified by us.

  • Listing Notifications
  • Purchase Notifications
  • Payment Notifications
  • Request Notifications
  • Buyer Feedback Notifications

34. DATA RETENTION

The Company will retain personal information in accordance with the privacy policies posted on the Website and applicable laws.

35. DISCLAIMERS

The Seller acknowledges and agrees that neither the Company nor its affiliates or third party partners are responsible for, and shall not be deemed to have any liability – directly or indirectly, any loss or damage, including personal injury or death, as a result of or alleged to be the result of any:

  1. any user of the Website demanding a refund, whether or not due to a defect in the product or service;
  2. any damage caused to the product during delivery or storage, whether or not such damage is attributable to the Company;
  3. any theft of the product(s) of the Seller, whether or not the Company was in possession of the product at the time of such theft;
  4. any fire, flood, earthquake or other event beyond human control that causes damage to the products of the Seller, whether or not the Company is in any way attributable to such damage, and whether or not the Company had been advised of such risk;
  5. any infringement / misuse of the intellectual property of the Seller by any visitor or user of the Website;
  6. any incorrectness or inaccuracy in the Seller's account or item listings, whether or not directly attributable to the Company or the users of the Website or any of the equipment or programming associated with or utilized in the Service;
  7. the timeliness, deletion or removal, incorrect delivery or failure to store any item listing, content, communications or personalization settings;
  8. the conduct, whether online or offline, of any user;
  9. any error, omission or defect in, interruption, deletion, alteration, delay in operation or transmission, theft or destruction of, or unauthorized access to, any information / material of the Seller;
  10. any problems, failure or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to the Seller's or any other individual or entity's computer(s) or device(s) related to or resulting from participating or downloading materials in connection with the internet and/or in connection with the Website / Service;
  11. Any loss, damage or injury whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, caused due to or alleged to be caused due to the actions or inactions of the Company, or any of its employees/personnel, or any unrelated third party, and the Seller hereby expressly acknowledges and agrees that the Company has no responsibility or control over the same, and shall not be deemed liable in any manner whatsoever.

36. LIMITED LIABILITY

The Seller is aware and acknowledges that to the maximum extent allowed by applicable laws, the Company provides the Service on an "as is" and "as available" basis, and grants no warranties of any kind, whether express, implied, statutory or otherwise with respect to the Service (including all content contained therein), including (without limitation) any implied warranties of satisfactory quality, merchantability, fitness for a particular purpose or non-infringement. The Company does not represent or warrant that the Service will be uninterrupted or error free, secure or that any defects or errors in the Service will be corrected.
The Seller is further aware and acknowledges that any material downloaded or otherwise obtained through the use of the Service is accessed by the Seller at his/her own discretion and risk, and the Seller will be solely responsible for and does hereby waive any and all claims and causes of action with respect to any damage to the Seller's device, computer system, internet access, download or display device, or loss or corruption of data that results or may result from the download of any such material.
The Company may make third party opinions, advice, statements, offers, or other third party information or content available through the Service. The Seller is aware that all such third party content is the responsibility of the respective authors thereof, and the Company does not make any warranties or guarantees with respect to the same

The Seller is further aware that the Company does not guarantee the accuracy, completeness, or usefulness of any third party content provided through the Service, or adopt, endorse or accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by any party that appears in the Service. The Seller agrees and acknowledges that under no circumstances will the Company or its affiliates be responsible or liable for any loss or damage resulting from the user reliance on information or other content available through the Website, or transmitted to or by any users.

37. WARRANTIES

  • Seller expressly warrants to Buyer that all (i) Products delivered under this Order to be free from defects in material and workmanship and to be of the quality, size and color ordered, (ii) comply with all statutory and industry requirements and regulations relating to the sale of the Products, and (iii) be performed by properly qualified and trained personnel, with due care and diligence and to such high standard of quality as it is reasonable for the Buyer to expect.
  • All sales of items listed on the Website are on principal to principal basis and bipartite contracts between seller and buyer. Seller shall be solely responsible for the quality, condition, description, trademark, Delivery, warranty, payment, all applicable government taxes and duties, legality, legal title in relation to the items and other terms and conditions of the Transaction. The Company by providing facilities on the Website and/or Logistics services does not in any way becomes a party to the contract for the sale of the item.
  • Seller shall maintain proper proof of delivery (POD) of the items sent to the Buyer. PODs should be furnished to the Company on demand within the prescribed time period. Failure to furnish proof of delivery will be tantamount to the product not sent by the seller and the buyer will be entitled to refund.

In the event that:

  1. The Seller fails to Deliver within the time prescribed; or
  2. The Seller sells or Delivers any illegal, prohibited or counterfeit items; or
  3. The description of the items listed do not match the actual condition of the items or the items are defective or damaged on Delivery; or
  4. There is any dispute between Seller and the Buyer relating to the Transaction, or
  5. The use of a Valid Card or Valid Bank Account by a Buyer while paying Transaction Price was unauthorized or was a result of fraud or hacking of bank account password; or
  6. The Buyer claims a refund of or chargeback the Transaction Price,

The Company has the right to take appropriate legal action including right to set off from subsequent remittances to seller until such amount is fully recovered. In case the subsequent balances are not enough for recovery, within 7 days of receipt of a notice to that effect from the Company, the Seller shall pay the shortfall to the Company. In case the Company is not able to recover the shortfall, within the given time, it reserves the rights to take appropriate legal actions against Seller.
Seller further unconditionally indemnifies and hold harmless the Company, its affiliates and its third party service providers and their respective directors, officers and employees against any actions, proceedings, costs, awards, claims and damages however incurred by or arising against them as a result of any act or omission or neglect on Seller's part while entering into and performing the contract with the Buyers or using the Website.
In the event that any Transaction Price remitted to Seller is uncollectible and a claim is raised on the Company in respect thereof, the same shall be Seller's financial responsibility and the Company shall have the right to recover any such amounts from the Seller in the manner provided herein above without any hindrance/ protest. Seller shall abide by and complete all Transactions in accordance with the description and conditions mentioned in such Transaction and the provisions of the User Agreement and the rules and policies made thereunder.
Go4Ethnic, the Acquiring Banks and the Facility Providers disclaim all warranties, express or implied, written or oral, including but not limited to warranties of merchantability and fitness for a particular purpose. You acknowledge that Go4Ethnic, the Facility Providers and the Acquiring Bank's services may not be uninterrupted or error free. You also acknowledge that the services provided by the Acquiring banks and the facility providers to Go4Ethnic which is passed on to you under this agreement, can be in any event be brought to an abrupt end in any event whatsoever by any of the acquiring banks or the facility providers for any reason whatsoever.
In the event of interruption to the Services or loss of use and/or access to Go4ethnic's Website, the facility Providers facilities and the Acquiring Bank's Payment Mechanism and services, it shall be both Go4ethnic's and Seller's obligation to use all reasonable endeavours to restore the Services and/or access to the Payment Mechanism as soon as reasonably possible.(PLEASE EXPLAIN THIS CLAUSE)

Without prejudice to any other provision of this Agreement, Go4Ethnic/ the Company, the Facility Providers and the Acquiring Banks do not warrant that:

  1. Go4Ethnic's Website and services, the facility provider's facilities and the Acquiring Bank's Payment Mechanism will be provided uninterrupted or free from errors or that any identified defect will be corrected; is free from any virus or other malicious, destructive or corrupting code, program or macro.
  2. You shall be solely responsible for the accuracy of all information and/or validity of the Prices and any other charges and/or other information relating to the Products which are included in your Store. You shall not do any act or conduct any activity that could affect the goodwill and reputation of Go4Ethnic/the Company or which might affect Go4Ethnic's interests in any manner.

For the avoidance of doubt, in no event shall Go4Ethnic, the Facility Providers and the Acquiring Banks be liable to Seller or any other third party for any of the following:

  1. amounts due from Buyer in connection with any service obtained by the Buyer from the Seller's Store and
  2. any applicable taxes and Government levies.

38. CONFIDENTIALITY

The parties shall not at any time divulge, or allow to be divulged to any person, any Confidential Information unless said information comes in public domain without breach by either Party however, no party shall be precluded from disclosing any information to the extent required in the legal proceedings. Confidential information would include but not be limited to Buyer details, commission structure, market information, all work Products and documents related thereto, the contents of the Platform or any other information which is treated as confidential by the Company, and any other information, whether oral or in writing, received or to be received by you which is agreed to be treated under the same terms, whether expressly or by implication. The obligations under this Clause shall survive the termination of this Agreement.

39. CONTACT INFORMATION

If you have any questions about the Terms, please email us at: legal@Go4Ethnic.com.

40. MISCELLANEOUS

Other than as expressly provided in this Agreement, Go4Ethnic shall not be

  1. Responsible for any delivery, after-sales service, payment, invoicing or collection,
  2. Buyer enquiries (not limited to sales enquiries) technical support maintenance services
  3. and/or any other obligations or services relating to or in respect of the Item(s). Such
  4. services shall be the sole responsibility of the Buyer and the Buyer shall bear any and all expenses and/or costs relating thereto.
  5. The Company will retain personal information in accordance with the privacy polices posted on the Website and applicable laws.
  6. The seller shall at all times, display the logo and other such trademarks of Go4Ethnic that may be mutually agreed on your website, to indicate the availability of Go4Ethnic's service to their Customers.

ANNEXURE 1

LIST OF BANNED/ RESTRICTED PRODUCTS

  • Adult Products and Pornographic/ Obscene Materials (including child pornography) in any form (Literature, Imagery, Print, audio/video, MMS, images, photographs, etc.); escort or prostitution services; Website access and/or website memberships of pornography or illegal sites
  • Alcohol which includes alcohol or alcoholic beverages such as beer, liquor, wine or champagne etc
  • Animals, whether live or dead including its parts (Skin, teeth, nails etc) and products
  • Any article/material/service which are prohibited by any law at any given time.
  • Any article/material/service which cannot be exhibited, advertised, made available, offered for sale at e-commerce platforms/ technology due to restrictions/conditions for sale of those articles / material/ service unless all those conditions are met pursuant to the Applicable Laws
  • Any item/material which may assist in performance of any illegal or unlawful activity
  • Any other sanctioned or prohibited items as per law.
  • Any product or service which is not in compliance with all applicable laws and regulations whether federal, state, local or international, including the laws of India.
  • Body parts which includes organs or other body parts
  • Bulk marketing tools which includes emails, lists, software or other products enabling unsolicited email messages (spam)
  • Business or websites that operate within the scope of law which are not absolutely clear or are ambiguous in nature (Web-based telephony, websites supplying medicines or controlled substances, websites that promise online match making, etc)
  • Businesses out rightly banned by law (e.g. betting & gambling/publications and content that is likely to be interpreted by authorities as leading to moral turpitude or decadence or incite caste/communal tensions, lotteries/ sweepstakes& games of chance)
  • Counterfeit Goods and goods/materials infringing any intellectual property rights
  • Currency, Wholesale currency which includes discounted currencies or currency exchanges; Negotiable Instruments, etc.;
  • Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors
  • Drug test circumvention aids which includes drug cleansing shakes, urine test additives, and related items
  • Drugs and drug paraphernalia which includes illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms
  • Dropship Merchandise
  • Encourage or incite violent acts
  • Endangered species of animals and plants, whether alive or dead (including product derivatives) in danger of extinction
  • Fire Arms, parts thereof and ammunitions, gun parts, weapons, knives, sharp-edged, brass knuckles, and other deadly weapons, and parts of, and machinery for manufacturing, arms, but does not include articles designed solely for domestic or agricultural uses such as a lathi or an ordinary walking stick and weapons incapable of being used otherwise than as toys or of being converted into serviceable weapons;
  • Gaming/Gambling which includes lottery tickets sports bets, memberships/enrolment/ online gambling sites, and related content
  • Government IDs or documents which includes fake IDs, passports, diplomas and noble titles
  • Government related items/ equipment's (like wireless with frequency used by Police, uniforms of Government officials including but not limited to Police/ Army, etc.)
  • Grey market products
  • Hacking and cracking material which includes manuals, how-to guides, information, or equipment enabling illegal access to software's, servers websites, or other protected property
  • Hazardous materials including but not limited to acid, fireworks, explosives, flammable adhesives, poison, hazardous chemical, oil-based paint & thinners (flammable liquids), industrial solvents, insecticides & pesticides, machinery (containing fuel), Fuel for camp stoves/lanterns/heating elements, infectious substances etc.
  • Human remains or skeleton
  • Illegal goods which includes materials, products, or information promoting illegal goods or enabling illegal acts
  • Invoices (including blank, pre-filled, or value added invoices or receipts), is strictly prohibited on the Site
  • Liquefied Petroleum Gas cylinder
  • Maps and literature where Indian external boundaries have been shown incorrectly
  • Matrix sites or sites using a matrix scheme approach
  • Miracle cures which includes unsubstantiated cures, remedies or other items marketed as quick health fixes
  • Multi-level marketing collection fees
  • Narcotic Drugs and Psychotropic Substances
  • Prescription drugs or herbal drugs or any kind of online pharmacies which includes drug or any other products which requires a prescription by a licensed medical practioner.
  • Prescription Medicines and Drugs
  • Promote intolerance or hatred
  • Radioactive Materials
  • Regulated goods which includes air bags; batteries containing mercury; Freon or other similar substances/refrigerants; chemical/industrial solvents; government uniforms; car titles; license plates; police badges and law enforcement equipment; lock-picking devices; pesticides; postage meters; recalled items slot machines; surveillance equipment; goods regulated by government or other agency specifications
  • Reptile skins; Wild life and Animal products
  • Securities which includes stocks, bonds, or related financial products
  • Sex Determination Kit
  • Stocks and Securities
  • Stolen Properties
  • The merchant providing services that have the potential of citing the Payment Gateway Facilitators in a poor light and/or that may be prone to "Buy & Deny" attitude of the cardholders when billed (e.g. adult material/mature content/escort services/friend finders) and thus leading to chargeback and fraud losses
  • The merchant who deal in intangible goods/services (e.g. software download/health/beauty products), and business involving pyramid marketing schemes or get-rick-quick schemes. Any other product or service which in the sole opinion of the Payment Gateway facilitators, is detrimental to the image and interests of either of them/ both of them, as communicated by either of them/both of them to the merchant from time to time. This shall be without prejudice to any other terms and conditions mentioned in this Agreement.
  • Tobacco and cigarettes which includes cigarettes, cigars, chewing tobacco, and related products
  • Traffic devices which includes radar detectors/jammers, license plate covers, traffic signal changers, and related products
  • Unauthorized Copies of Intellectual Property
  • Veterinary Products and Drugs for animals
  • Web-based telephony/SMS/Text/Facsimile services or Calling cards. Bandwidth or data transfer/ allied services. Voice process/knowledge process services
  • Work-at-home approach and/or work-at-home information

ANNEXURE 2

COMMISSION STRUCTURE

We charge 25% Commission + 3.2% Payment Collection Fee + Logistic Charges + Applicable Service Taxes. The commission is calculated on the sale price of the product of the Seller. Any direct or indirect discounts given by the Company will not be considered in the sale price. Shipping, packaging and handling is managed by Seller. For Cash on Delivery, only Go4Ethnic appointed Logistics service provider will be used.